Privacy policy

Last updated: June 15, 2026

Bugparts.dk (operated by Gubsø Engineering ApS) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Bank account numbers (for refunds), payment details, and transaction history.

  • Account information: Username, password, preferences, and order history.

  • Device information: IP address, browser type, and device info (collected automatically via cookies).

How We Use Your Personal Information We use your personal information to:

  1. Provide Services: To process your orders, shipping, and payments (including bank transfers).

  2. Communication: To send order confirmations, support responses, and updates.

  3. Security: To detect fraud and secure our website.

  4. Legal Compliance: To comply with Danish tax laws and bookkeeping requirements (Bogføringsloven).

How We Disclose Personal Information We may share your data with third parties strictly necessary to run our business:

  • Shopify: Our e-commerce platform provider.

  • Shipping Carriers: (e.g., PostNord, GLS) to deliver your package.

  • Payment Processors: To handle secure transactions.

We do not sell your personal information to third parties.

International Transfers Our store is hosted by Shopify. Your data may be transferred to and processed in countries outside the EEA (e.g., Canada or the USA). In such cases, we rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses to ensure your data is protected.

Retention of Your Information We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 5 years plus the current financial year per Danish Bookkeeping Law).

Your Rights (GDPR) If you reside in the EEA (European Economic Area), you have the following rights:

  • Right to Access: You can request a copy of the data we hold about you.

  • Right to Delete: You can ask us to delete your personal information (unless we are required by law to keep it, e.g., for tax purposes).

  • Right to Correct: You can ask us to fix incorrect data.

To exercise these rights, please contact us at info@bugparts.dk.

Cookies We use cookies to improve your experience and for website analytics. You can control cookies through your browser settings.

Complaints If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Danish Data Protection Agency: Datatilsynet Carl Jacobsens Vej 35, 2500 Valby Website: www.datatilsynet.dk

Contact For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Gubsø Engineering ApS (Bugparts.dk) CVR no: DK35842373 Gubsøbakken 14 8600 Silkeborg, Denmark Email: info@bugparts.dk.